Our terms and conditions
All prices are per overnight-stay for the entire flat. Accommodation, bed linen, heating, water, gas and electricity, cleaning (including cleaning once the flat has been vacated) and all fees and taxes are included in price, except the local tax. The amount of local tax is determined by the local deliberation of the community where the accommodation in force at the time of stay (Euro 1,75 per person and day over 14 years). The following are calculated separately: milk, eggs, freshly delivered bread and any other products. Your dog is welcome, nevertheless we have to demand a fee for the cleaning (EUR 40,00) after your staying with a dog.
The booking of the holiday apartment is only confirmed upon payment of the deposit via bank transfer. The remaining amount can be paid on the spot.
Arrival and departure
The holiday flat is ready after 2 pm on arrival day. On departure day we ask you to vacate the flat or room by 10 am. However, these times are flexible and can be changed upon consultation.
Please take note: booking is confirmed upon payment of a deposit. Deposits will not be returned in case of cancellation. The following cancellation policies also apply.
Cancellation policies (in accordance with Art. 1382 ZGB)
There’s not provided a right to withdraw from the contract in accordance with the Italian consumer protection law (d.lgs. 206/2005) – yet we allow you to withdrawn from the contract under the following conditions:
- Bookings may be cancelled up to 3 months prior to the set arrival date free of charge. Only the deposit is retained.
Cancellations made by guests on or after 3 months prior to set arrival date are subject to the following cancellation conditions:
- Cancellations made up between 3 months and 4 weeks before set arrival date: 40% of agreed total price.
- Cancellations made between 4 weeks and 1 week before set arrival date: 70% of agreed total price.
- Cancellations made 1 week and less before set arrival date: 90% of agreed total price
- In case of no show or in case of anticipated departure, the total price for the complete stay is charged. Please let us know in good time if you have to cancel your holiday.
Holiday Cancellation Insurance
Holiday Cancellation Insurance We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance can be found here.
In accordance with Law No. 196/2003 we would like to inform you that your data will only be used and stored for the processing of this application and will not be given to third parties or distributed. Regarding data processing, your rights are set out in Article 7 of Law No. 196/2003. Rights owner is Christoph Mair.
We make efforts to supply you with correct and complete information on this website. However, we do not carry liability or provide guarantees for the information being up-to-date, correct or complete. We reserve the right to make changes or additions to the information provided without prior notice. Offers or booking confirmations are binding. Despite our careful checking of the content, we can take no responsibility for the content of external links. Only the operators of the linked webpages are responsible for their content.
It is explicitly referred to the norms art. 45-67 of the Italian consumer protection law (d.lgs. 206/2005).